Everything you need to know about getting your Local Pet Food order — and what happens if something goes wrong.
Local Pet Food is an NZ-only brand. We currently ship within New Zealand only and do not offer international delivery.
| Order value | Shipping cost |
|---|---|
| Under $79 | $5.00 flat rate |
| $79 and over | FREE |
Threshold and rates are placeholders — confirm with client before publishing.
| Region | Estimated timeframe |
|---|---|
| North Island main centres | [X]–[X] business days (placeholder) |
| South Island main centres | [X]–[X] business days (placeholder) |
| Rural / remote | [X]–[X] business days (placeholder) |
Timeframes are estimates and placeholders — confirm with client.
[Returns policy placeholder — to be confirmed with client. Cover: timeframe, conditions, how to initiate, refund or replacement process.]
For any issues with your order, please contact our team and we'll do our best to make it right.