Shipping & Returns

Everything you need to know about getting your Local Pet Food order — and what happens if something goes wrong.

NZ-Grown Meat
AAFCO Compliant
Grain Free
NZ-Wide Delivery
Family Business
Delivery

Shipping Information

🇳🇿 NZ Delivery Only

Local Pet Food is an NZ-only brand. We currently ship within New Zealand only and do not offer international delivery.

🚚 Shipping Rates

Order value Shipping cost
Under $79$5.00 flat rate
$79 and overFREE

Threshold and rates are placeholders — confirm with client before publishing.

⏱️ Delivery Timeframes

Region Estimated timeframe
North Island main centres[X]–[X] business days (placeholder)
South Island main centres[X]–[X] business days (placeholder)
Rural / remote[X]–[X] business days (placeholder)

Timeframes are estimates and placeholders — confirm with client.

Returns & Exchanges

[Returns policy placeholder — to be confirmed with client. Cover: timeframe, conditions, how to initiate, refund or replacement process.]

For any issues with your order, please contact our team and we'll do our best to make it right.

Have a question about your order?

Our team is happy to help.

Contact Us