Frequently Asked Questions

The 3-Pack Starter is three cans — ideal for an initial try. The 6-Pack Trial gives you six cans so your dog gets several meals, which is a much better test of whether the food suits them. We recommend the Trial for most new customers. 12-can trays are the everyday format — once your dog is converted, trays are the most cost-effective way to feed regularly.

If you're unsure, start with the Trial pack. It's enough food to see a real response without a large commitment. You can also try our quick quiz on the home page to get a personalised recommendation.

No — Local Pet Food is NZ-only and we currently deliver within New Zealand only.

[Shipping rates placeholder — confirm with client.] Free shipping on orders over $79. Delivery typically takes [X]–[X] business days. See our Shipping & Returns page for full details.

[Returns policy placeholder — confirm with client.] Please contact us if there's an issue with your order. See our Shipping & Returns page or contact us.

Subscribe & Save is available on all 12-can tray products. Choose your delivery frequency and save [X]% (placeholder). You can change your frequency, pause your subscription, or cancel at any time from your account.

The Starter and Trial packs are one-time purchase only — they're designed as entry points. Once your dog is converted, Switch to a 12-can tray subscription to get the best value.

We recommend a gradual transition over 7–10 days. Mix a small amount of Local Pet Food with your dog's current food, gradually increasing the proportion each day. This helps their digestive system adjust comfortably.

Yes — all Local Pet Food recipes are grain-free. No wheat, corn or soy. We believe dogs are carnivores and our recipes are designed accordingly.

Yes, Local Pet Food is AAFCO compliant, meaning it meets the nutritional standards recognised for complete dog food.

[Feeding guide placeholder — confirm with client.] Quantities vary by your dog's size and activity level. A general guide is provided on each product page. If you're unsure, speak with your vet.

Once opened, cover and refrigerate unused portions. Use within [X] days of opening. Store unopened cans in a cool, dry place. Best before date is printed on the base of each can.

We currently offer duck and turkey — both sourced from NZ farms. Duck is available in the 12-can Duck tray. Duck & Turkey is available in the 12-can Duck & Turkey tray and the Mixed tray.

Our recipes use single or limited protein sources and are grain-free, which can suit dogs with common food sensitivities. Always check the full ingredient list against your dog's specific sensitivities. If your dog has been diagnosed with a food allergy, consult your vet before making dietary changes.